Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy.

POPI Compliance – Click here to read our POPI Act compliance manual

This privacy policy applies in relation to the website located at https://thebedcentre.co.za (the “website”). The website is owned by The Bed Centre. This privacy policy is binding on everyone who chooses to access the website without qualification or exception. By using this website, the person accessing the website (the “User”) agrees to be bound by this policy and acknowledges that the User has read and understood them. If the User does not agree to any of the Terms, the User should not enter, view or make use of the website.

This privacy policy also applies to other technology resources owned and operated by The Bed Centre such as the online store, mobile applications, and social platforms and to information collected when you visit our online and mobile sites or otherwise communicate or interact with The Bed Centre. This privacy policy describes how The Bed Centre collects and uses the information you provide and the information that we otherwise collect. It also describes the choices available to you regarding our collection and use of your information and how you can access and update this information

The Information We Collect

The Bed Centre collects and stores the User’s information by various methods including information actively provided by its customers, and information arising from customer surveys, consumer enquiries and general feedback.

The types of personal information we collect from the User include name, contact information, preferences and identification information. When the User provides The Bed Centre with personal information, the User consents to The Bed Centre using such information for the purpose for which it is disclosed. We may enhance your customer profile and combine information you send us with other generally or publicly available information from third party vendors and data brokers to help us identify your preferences and interests and to help us complete and verify your contact and demographic information.

How We Use This Information

The User’s information is used to aid in the provision of our various products and services, including customer service, accounting, billing, collections, and the marketing of other products services. The Bed Centre may use aggregate or anonymous information for these uses for itself and third parties.

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law.

Email is not recognized as a secure medium of communication. As such, we request that you do not send private information to us by email. However, should you do so, it would be at your own risk.

Who We Share This Information With

The Bed Centre does not share the User’s personal information with any third parties except as disclosed in this policy. The Bed Centre may provide personal information to The Bed Centre subcontractors, contractors, employees, officers, insurers, agents, suppliers and professional advisers (which shall be bound by privacy obligations) to assist The Bed Centre uses disclosed herein.

Security

Personal information is stored in a combination of paper and electronic files. The Bed Centre will store all the personal information you provide on our secure servers and will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password.

Accessing Information

Individuals may review their personal information contained in The Bed Centre files by contacting The Bed Centre. If an individual believes that any of their personal information is inaccurate, we will make appropriate corrections.

Cookies

Similar to other commercial websites, our website utilizes a standard technology called “cookies” (see explanation below) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Cookies are used by The Bed Centre for the convenience of our users. Cookies automatically authenticate the User. A user can access the The Bed Centre website with the cookie feature turned off; however, in doing so they may find themselves challenged for username and password information on multiple occasions. The Bed Centre also uses cookies to track User’s visits and uses that information to improve the User’s experience.

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. We may use your email address for marketing purposes should you create an account on the The Bed Centre or make an online purchase.

Spam and Choice

All e-mail sent from The Bed Centre will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us. Our site provides users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

Intellectual Property Rights

The materials contained in the website are protected by applicable copyright and trade mark law. All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of The Bed Centre or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from The Bed Centre.

Links

The Bed Centre website may contain links to other websites. We cannot guarantee the accuracy and integrity of information found at any linked site. Links to or from external sites not owned or controlled by The Bed Centre do not constitute an endorsement by The Bed Centre of these sites or the products or information presented therein. When you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Social Media

The Bed Centre may allow you to connect and share information with various social media platforms, such as Facebook, Instagram, Twitter and Pinterest. These features may require us to implement cookies, plug-ins and/or APIs provided by such social media platforms to facilitate the communications and features. We may share information that you provide us or we may collect information about your use of these platforms. When using these social media platforms your information becomes subject to their privacy and data policies. We encourage you to visit the privacy policies of these platforms for further information.

In addition, by choosing to use any third party social media platform or choosing to share content or communications with any social media platform, you allow us to share information with the designated social media platform. We cannot control any policies or terms of such third parties’ platforms. As a result, we cannot be responsible for any use of your information or content by a third party platform, which you use at your own risk.

We may also use the advertising services and networks offered by these social media platforms, such as Facebook, Instagram, Pinterest and Twitter to deliver ad content. Use of these services requires the social media platform to implement cookies and/or pixels to deliver ads to you while online with such platforms.

By visiting The Bed Centre website you give us permission to use your information for marketing purposes such as serving ads on Facebook and other social media platforms.

Website Analytics

Like many websites, we may use a number of analytics and optimization vendors. These vendors collect information that your web browser automatically sends, such as the web address of the page that you visit and your IP address. These vendors may also set cookies or read pre-existing cookies. This information is stored on the vendor’s servers and the vendor uses this information to provide us with reports about traffic to our website and your visit to our website (such as the domain from which you access the internet, the web address of the website from which you linked to our site, the time and date of your visit to the web pages that you view and click through). We will use this data to improve our website structure and content.

Disclaimer and Limitation of Liability

The Bed Centre makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contained on this website or any sites linked to this site. All the materials on this site are provided “as is” without any express or implied warranty of any kind, including warranties of merchantability, noninfringement of intellectual property or fitness for any particular purpose. In no event shall The Bed Centre or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if has been advised of the possibility of such loss or damages.

Policy Changes

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent.

Acceptable Use

You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website. You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.

General

The Bed Centre may amend this policy from time to time. If such amendments affect how The Bed Centre uses or discloses personal information already held by The Bed Centre in a material way, The Bed Centre will obtain consent from you.

Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time.

By requesting or indicating that the User would like to receive The Bed Centre newsletter or any other marketing or resource material which can be requested on the website, the User agrees to The Bed Centre sending to the User the requested newsletter and any other information or material which The Bed Centre believes may be of interest to the User.

The User accepts that by using the website, the User consents to any processing or storage of the User’s personal information and warrants that any and all data provided by the User is up-to-date and accurate.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. If you have any questions regarding this policy, or your dealings with our website, please contact us at online@bedcentre.co.za